Website Terms of Use (Stoitchkov.eu)

Last updated: 01.02.2026

General Terms and Conditions for the Website Stoitchkov.eu, hereinafter referred to as “the Website”, “the Site”. These Terms of Use govern access to and use of the Website, including viewing content, creating a profile (if available), communicating with us, and making purchases.

By accessing and/or using the Website, you confirm that you have read and accept these Terms. If you do not agree with them, please cease using the Website.

1. Website Administrator and Company Details

The Website Administrator and merchant under applicable law is:

Stoitchkov Nutrition Ltd.
Company ID: 208611116
Address: Bulgaria, Sofia 1000, Acad. Stefan Mladenov St. 46
Website: Stoitchkov.eu

2. Scope and Effect of the Terms

These Terms apply to all informational and commercial functionalities of the Website, including its mobile versions and related services that are or may be provided through it.

The Terms remain in effect until you cease using the Website and/or its services.

3. Related Documents

For complete legal information, please also read the following pages, which are an integral part of using and shopping from the Website:

• General Terms and Conditions of Sale

• Return and Refund Policy

• Privacy Policy (Personal Data)

• Cookie Policy

• Subscription Terms (if a separate page is available)

4. Purpose and Intended Use of the Website

The purpose of the Website includes:

1. To provide information about the activities of Stoitchkov Nutrition, the brand, its mission, and the products we offer.

2. To provide a platform through which users can place online orders, enter into purchase agreements for our products, and leave reviews/ratings (if the functionality is active).

3. To provide clear channels for contact and information about consumer rights and how to exercise them.

Access to and use of the Website, including making purchases, is intended for personal use only. Use for commercial/professional activities (resale, intermediation, automated data extraction, etc.) is prohibited, unless with our explicit written consent.

5. User Responsibility when using the Website

You are responsible for your use of the Website and its content in accordance with the law and these Terms. In particular, you are responsible for:

• providing false or misleading information;

• providing data for third parties without their consent;

• unauthorized use of data/information from the Website.

6. Registration and Communication

To use the services and shop from the Website, you must be of legal age and accept these Terms.

Shopping may be possible with or without registration, depending on the available functionalities of the Website. If you create a profile:

• registration is free;

• you are obliged to provide true and up-to-date information;

• access data is personal and cannot be provided to third parties;

• we are not responsible for unauthorized access to your account due to compromised login data beyond our control.

By accepting these Terms, you agree that communication will be carried out through the channels you provide - phone, email, SMS, and other electronic means. Electronic messages have the value of electronic statements between the parties.

7. Intellectual Property Rights

The Website and its content (texts, photos, visualizations, videos, graphics, logos, design, software, structure, etc.) are protected by copyright and/or other intellectual property rights.

Viewing and using the content is permitted only for personal, non-commercial use, to a limited extent that does not harm the legitimate interests of the rights holders.

Reproduction, copying, distribution, public display, or other use of the content (in whole or in part) is prohibited without our prior written consent.

8. Trademarks and Domain Names

The names, logos, trade designations, and the domain Stoitchkov.eu, as well as all distinctive signs related to Stoitchkov Nutrition, are the property of Stoitchkov Nutrition Ltd. or are used legally.

Their use for other products/services or in a way that may create confusion about origin, partnership, or approval is not permitted without our explicit written consent.

9. Links to Other Websites

The Website may contain links to third-party websites. We do not control their content and policies and are not responsible for them. When visiting third-party websites, please familiarize yourself with their terms and privacy policies.

10. Content, Accuracy, and Service Continuity

We make reasonable efforts to ensure that the information on the Website is accurate and up-to-date. However, there may be omissions, technical errors, or outdated information.

We do not guarantee that the Website will operate continuously and without interruptions, as this may depend on internet connectivity, technical support, updates, or force majeure circumstances.

11. Prohibited Actions

When using the Website, you undertake:

• not to engage in malicious actions;

• not to extract content/data by technical means for the purpose of creating your own database;

• not to impersonate another person or mislead third parties;

• not to use viruses, bots, scripts, "crawl"/"scrape" tools, or other code that disrupts the functionality and security of the Website;

• to notify us of any detected violation or security breach.

12. Limitation of Liability

The Website and its services are provided "as is" and "as available". We do not guarantee specific results from using the Website.

To the maximum extent permitted by law, we are not liable for indirect, consequential, incidental, or punitive damages, including lost profits, arising from the use or inability to use the Website.

Our liability, when applicable and permissible, is limited to the value of the specific order giving rise to the dispute.

13. Changes to the Terms

We may amend these Terms as needed. The current version will be published on this page and takes effect from the date of its publication.

If you do not agree with the changes, you should cease using the Website.

14. Term and Termination

This agreement comes into effect upon its acceptance and remains in force until you cease using the Website or until we terminate the services for a valid reason.

15. Applicable Law and Dispute Resolution

Disputes are first resolved through negotiation and good faith.

If an agreement cannot be reached, the dispute shall be referred to the competent court in accordance with the rules of jurisdiction. In the case of an international element, jurisdiction is determined by the rules of international private law.

The applicable law is the law of the Republic of Bulgaria.

General Terms and Conditions of Sale

Last updated: 01.02.2026

These General Terms and Conditions of Sale govern the offering, sale, and purchase of products through the website Stoitchkov.eu, hereinafter referred to as "the Website", "the Site".

Products offered on the Website are sold directly by:

Stoitchkov Nutrition Ltd.
Company ID: 208611116
Address: Bulgaria, Sofia 1000, Acad. Stefan Mladenov St. 46
Email: office@stoitchkov.eu
Phone: 0892 35 7777

1. Scope of the General Terms and Conditions of Sale

1.1. These General Terms and Conditions of Sale govern all product purchase agreements concluded between Stoitchkov Nutrition Ltd. and the users of the Website.

1.2. By submitting an order through the Website, you confirm that you have read and accept these General Terms and Conditions of Sale, the Terms of Use, the Privacy Policy, and the Return Policy.

1.3. The Company reserves the right to refuse to process or fulfill orders that do not comply with these terms or for objective reasons.

2. How to Place an Order

2.1. To place an order, you must select the desired products, add them to your cart, and fill out the online order form, following the instructions on the Website.

2.2. The order form contains information about:

• the main characteristics of the products;

• the final price (excluding VAT, as the company is not VAT registered at present);

• shipping costs;

• payment methods;

• seller's contact details;

• delivery times and conditions for cancellation and return.

2.3. An order is considered received by us after its electronic submission and confirmation of the correctness of the data.

2.4. Submitting an order constitutes an obligation to pay the specified amount.

2.5. After receiving the order, we process it and send you a confirmation by email.

2.6. We reserve the right not to process an order if:

• incomplete or inaccurate data is provided;

• there is no stock;

• there is a technical error in the price or product description.

In such cases, you will be notified promptly, and if payment has already been made, the amount will be refunded without undue delay.

2.7. Products are intended for use in the country from which they are ordered. When exporting to another country, you are responsible for complying with applicable customs and legal requirements.

3. Products and Prices

3.1. Stoitchkov.eu offers food supplements and products designed for an active and healthy lifestyle.

3.2. The main characteristics and purpose of the products are described on the respective product pages.

3.3. All prices are in the respective currency indicated on the Website and may be subject to change. The final price is that indicated at the time of placing the order.

3.4. Orders for countries to which we do not deliver may be automatically canceled.

3.5. The user is responsible for any decrease in the value of the products caused by use other than what is necessary to establish their nature, characteristics, and functioning.

4. Payments

4.1. Payment is made using the methods specified during the order process.

4.2. When paying by debit or credit card, data is processed through secure and encrypted payment systems. We do not store bank card data.

4.3. In case of refunds, this is done via the same payment method, unless otherwise agreed.

5. Discount Codes

5.1. Discount codes may be provided as part of marketing campaigns.

5.2. Discount codes cannot be exchanged for cash and are not cumulative unless explicitly stated.

6. Right of Withdrawal and Return

6.1. In accordance with consumer protection legislation, you have the right to withdraw from the purchase without giving any reason within 14 days from receipt of the product.

6.2. After exercising the right of withdrawal, the product must be returned within 14 days, in its original packaging and without signs of use.

6.3. Detailed conditions for return and refund are described in the Return Policy.

7. Responsibility and Health Information

7.1. The information provided on the Website, including regarding ingredients and purpose of products, is of an informational and educational nature and does not constitute medical advice.

7.2. Food supplements are not a substitute for a varied diet and a healthy lifestyle.

7.3. In case of pregnancy, breastfeeding, existing medical conditions, or taking medications, we recommend consulting a medical professional before use.

7.4. The use of products is at the user's own risk.

8. Applicable Law

These General Terms and Conditions of Sale are governed and interpreted in accordance with the laws of the Republic of Bulgaria.

9. Amendments

The Company reserves the right to amend these General Terms and Conditions of Sale. The current version is that published on the Website and comes into effect from the date of its publication.